Frequently Asked Questions
Everything you need to know about your Mansur Gavriel experience.
What materials are used for your handbags?
We use high-quality Italian leathers, including vegetable-tanned leather, saffiano, and soft calf leather. Our vegetable-tanned leather is a natural material that will develop a unique patina over time.
How do I care for my leather products?
To maintain your item, avoid prolonged exposure to direct sunlight and moisture. For vegetable-tanned items, we recommend using a leather conditioner periodically to keep the leather supple and minimize scratches.
What is your shipping policy?
We offer complimentary ground shipping on all domestic orders over $200. International shipping is available to select countries, with duties and taxes calculated at checkout.
What is your return and exchange policy?
We accept returns of unworn, unused merchandise in original packaging within 30 days of delivery. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Affirm.
Where are your products manufactured?
All Mansur Gavriel handbags and shoes are designed in New York City and ethically handcrafted by skilled artisans in Italy.